CLIENT NAME                                                                                                        Address   

Phone:                                                                                                                                                      Email

Career Objective

Motivated team player eager to contribute dynamic customer service, communication and interpersonal relation skills

as well as professional/academic background toward launching a career in the field of Hospitality Management

Profile

Ø       Offer numerous years of experience in client-focused, service-oriented environments

Ø       Successfully completed college-level Hotel and Restaurant Management program

Ø       Effectively interact with diverse populations

Ø       Exceptional organization, prioritization, time management, and multitasking skills

Ø       Solid background in administrative functions including staff training and direction, high-volume phone management

      and detailed records maintenance

Ø       Proven ability to apply skills and knowledge to new responsibilities and professional settings

Ø       PC Literate, with proficiency in MS Office, DOS, AS/400, UNIX, Oracle, and C++

Professional Experience

Security Guard, Company - Dates

§         Represent employer in a friendly, professional manner in providing customer contract facility and personal security in

      a high-volume building, with responsibilities ranging from validating employee identifications to conducting

     interior/exterior patrols

Concierge, Company - Dates

§         Proactively assist over 500 condominium residents with mail, club room and sports pub needs, business center,

      conference room, parking permits, and lockouts

§         Collaborate in driving sales by leading potential buyer tours of facility and amenities

§         Effectively manage multi-line phone communications

Security Guard, Company -  Dates

§         Efficiently verified IDs, inspected physical belongings using metal detector wand and x-ray equipment, checked

      vehicles for current parking pass, and evaluated vehicles entering campus for potential contraband and threats

Team Lead, Company - Dates      

§         Acted as key point of contact in client and company personnel communications

§         Demonstrated dynamic managerial skills in leading and supporting employees in charge of distributing mailings and

      packages to government buildings as well as large corporations

§         Conducted employee performance reviews and provided written and verbal feedback/instruction to maximize

      productivity and efficiency of operations

§         Applied strong organization skills toward maintaining detailed activities logs

Prior Experience

Sales Associate – Retail Industry
 

Education/Professional Development

AA, Computer Information Systems – School; Dates

Hotel and Restaurant Management – School; Dates

Internet Specialist – School; Dates