free sample resume - career change -- customer service to hospitality management career change - free resume sample

 

CLIENT NAME                                                                                                        Address   

Phone:                                                                                                                                                      Email

 

Career Objective

 

Motivated team player eager to contribute dynamic customer service, communication and interpersonal relation skills

as well as professional/academic background toward launching a career in the field of Hospitality Management

 

Profile

 

       Offer numerous years of experience in client-focused, service-oriented environments

       Successfully completed college-level Hotel and Restaurant Management program

       Effectively interact with diverse populations

       Exceptional organization, prioritization, time management, and multitasking skills

       Solid background in administrative functions including staff training and direction, high-volume phone management

      and detailed records maintenance

       Proven ability to apply skills and knowledge to new responsibilities and professional settings

       PC Literate, with proficiency in MS Office, DOS, AS/400, UNIX, Oracle, and C++

 

Professional Experience

 

Security Guard, Company - Dates

         Represent employer in a friendly, professional manner in providing customer contract facility and personal security in

      a high-volume building, with responsibilities ranging from validating employee identifications to conducting

     interior/exterior patrols

 

Concierge, Company - Dates

         Proactively assist over 500 condominium residents with mail, club room and sports pub needs, business center,

      conference room, parking permits, and lockouts

         Collaborate in driving sales by leading potential buyer tours of facility and amenities

         Effectively manage multi-line phone communications

 

Security Guard, Company -  Dates

         Efficiently verified IDs, inspected physical belongings using metal detector wand and x-ray equipment, checked

      vehicles for current parking pass, and evaluated vehicles entering campus for potential contraband and threats

 

Team Lead, Company - Dates      

         Acted as key point of contact in client and company personnel communications

         Demonstrated dynamic managerial skills in leading and supporting employees in charge of distributing mailings and

      packages to government buildings as well as large corporations

         Conducted employee performance reviews and provided written and verbal feedback/instruction to maximize

      productivity and efficiency of operations

         Applied strong organization skills toward maintaining detailed activities logs

 

Prior Experience

 

Sales Associate – Retail Industry
 

Education/Professional Development

 

AA, Computer Information Systems – School; Dates

Hotel and Restaurant Management – School; Dates

Internet Specialist – School; Dates


 

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